# Common Questions Short answers to the things people ask most often, with links to the full guide for each. If your question isn't here, email [support@dewstack.com](mailto:support@dewstack.com). ## Will changing my theme break my page URLs? No. A Dewstack page URL is `/docs//`, and neither segment is affected by which of the four themes you pick. Switching themes changes layout, colours and some chrome – the table of contents heading, the feedback widget style – and nothing about routing. The two things that _do_ change a URL are editing a collection's slug and editing a page's slug. Both are under your control and neither happens on its own. ## Will moving a collection into a tab break my URLs? No. **Public URLs carry no space segment.** A space is the named group that renders as a top-level tab on your docs site, and however you shuffle collections between spaces, a page stays at `/docs//`. What does change is navigation: the sidebar and the previous/next links are scoped to the active tab, so a reader paging through one tab never falls into another. Deleting a space doesn't delete anything either – the confirmation says so: _"Its collections move to the first tab – no content is deleted."_ ## Do my drafts appear on my docs site or to AI assistants? No. Every public surface Dewstack serves is filtered to published pages only. That covers the hosted site, search, `sitemap.xml`, `llms.txt` and `llms-full.txt`, the REST API, and the tools an AI assistant calls over MCP – the Model Context Protocol, the standard way an assistant connects to an outside source of information. A draft is visible only to people signed in to your Dewstack dashboard. You can leave work in progress sitting in a published collection indefinitely. ## Does an AI assistant reading my docs cost me message credits? It depends which surface it reads. **Reads over the MCP endpoint do not consume SmartDocs message credits** – Claude, ChatGPT or Cursor can search and pull your entire published corpus at no cost to your quota. The same applies to `llms.txt`, `llms-full.txt` and the `.md` version of any page. Two things do consume credits, because both generate an answer rather than returning text: the **Ask a Question** widget on your docs site, and the `POST /v1/ask` endpoint of the REST API. When the quota runs out, the ask endpoint returns HTTP 429 and the widget stops answering. ## Can I stop search engines indexing my docs? Yes, in two ways. For a public site you want kept out of search results, turn on **No-Indexing** under **Customize → SEO**. Dewstack then serves a `noindex` robots directive on your pages. If the workspace's visibility is **Private** or **Protected** rather than Public, this is already handled for you: those sites serve `Disallow: /` in `robots.txt`, return `noindex` on every page, and have no `sitemap.xml` at all. See [Access and Content Sharing](/docs/hosting/access-and-content-sharing). ## Can I use my own domain? Yes – one custom domain per workspace, on any paid plan or during a trial. Enter it under **Settings → Hosting & Visibility**, point a CNAME record at `custom.dewstack.com` in your DNS, then click **Verify & Save**. SSL is issued for you once the domain is registered. Full walkthrough, including how long DNS takes to propagate: [Custom Domain](/docs/hosting/custom-domain). ## What happens to my docs if I downgrade? Your content stays. Downgrading does not delete workspaces, collections, pages or revisions – it removes access to features your new plan doesn't include. The **Change subscription** screen lists them explicitly under _"Features you will lose:"_ before you confirm, so read that list rather than guessing. Expect the practical effects to be: fewer stored page revisions, fewer analytics tabs and a shorter analytics window, and features such as service connections in Import Center or password-protected hosting becoming unavailable. If your team is larger than the new plan's included seats, Dewstack blocks the downgrade rather than removing people. Workspaces you already have are not touched by a downgrade, even if you now have more than the new plan includes. They stay reachable and editable; what you lose is the ability to create another one until you are back under the limit. ## How do I move content between workspaces? There is no single "move to another workspace" command. Three routes cover the realistic cases: * **Copying everything** – use **Duplicate Workspace** from the workspace's menu. It creates a workspace named `Copy ` with the same collections and pages, which you can then rename and prune. * **Moving a set of pages** – export the source workspace as **CSV** (**Export Workspace**; the file arrives by email), then use **Import Page** on a collection in the target workspace and choose **CSV/XLSX**. CSV import is available on **Pro** and above, or during a trial. * **A page or two** – open the source page, copy the content, and paste it into a new page in the target workspace. ## Does Dewstack translate my content? No. The **Translate** setting under **Customize** is described as choosing the interface language, and that is exactly what it does: it changes a small set of built-in labels on your docs site – the table of contents heading and the "Was this page helpful?" prompt. **Your pages are served in whatever language you wrote them in.** If you need documentation in several languages, write and maintain each language's pages yourself – a collection or a space per language works well. See [Support for Multiple Languages](/docs/multi-lingual/multi-lingual) for the list of interface languages available. ## Where do I get help? Email [support@dewstack.com](mailto:support@dewstack.com) and our team will get back to you asap. ## Related  [Quickstart Signup to a live docs page in five minutes.](/docs/welcome-to-dewstack/quickstart)   [Getting support Reach the Dewstack team about billing or anything else.](/docs/account-settings/support)   [Subscription Plans, invoices, seats and cancellation.](/docs/account-settings/subscription)